Basgent specializes in Software Development, Operations management, Maintenance services, Support solutions, and Testing for various industries.

Basgent offers Cloud and Web application development with any tech stack, as well as Native and Cross-platform app development for multiple platforms.

Basgent's Maintenance services cover Preventive, Perfective, Adaptive, and Corrective maintenance, including enhancing performance and functionality.

Yes, Basgent provides support across three levels: L1 for basic assistance, L2 for in-depth troubleshooting, and L3 for complex technical issues.

A support ticket, or incident ticket, is a formal request for assistance or support. It's used to track and manage customer support inquiries.

Basgent offers Automation and Manual/Functional testing, Security testing, and Performance testing to ensure software quality.

Basgent offers Infrastructure and Cloud services management, as well as management of Cloud-native tools to optimize operational efficiency.